For residents

Resident Portal

Manage your home online, any time. Pay rent, request repairs and find your lease in one place.

What you can do

Everything in one login

Your Resident Portal account is the fastest way to reach us and keep your account up to date.

Pay rent online

Pay by bank transfer or card from your phone or computer, and see your payment history and balance.

Set up autopay

Schedule automatic monthly payments so rent is always on time, without having to remember.

Submit maintenance requests

Describe the problem, add photos and track the request until it's fixed.

View lease documents

Find your lease, notices and other documents whenever you need them.

Ready to sign in?

The portal opens in a new tab. Use the email address on your lease. If you've forgotten your password, choose "Forgot password" on the sign-in page.

Log in to the Resident Portal

Emergency maintenance

For a maintenance emergency, email us right away:

If there is a fire, a gas smell, or anyone is in danger, call 911 first. Emergencies include:

  • Flooding, burst pipes or a major water leak
  • No air conditioning during extreme heat, or no heat in cold weather
  • Sewer backup or no working toilet
  • Electrical hazards, sparking outlets or a total power loss in your unit
  • A broken exterior door or window that leaves your home unsecured

For anything else, please submit a request through the Resident Portal so it's tracked.

Questions

Resident FAQ

I don't have a portal account yet. How do I get one?

New residents get an email invitation to set up their account. If you can't find it, check your spam folder or contact our office at upgazproperties@gmail.com and we'll send a new one.

When is rent due?

Rent is due on the date listed in your lease. Autopay is the easiest way to make sure it's always paid on time.

How fast will my maintenance request be handled?

We review new requests every business day and will contact you to schedule a visit. For an emergency, email us right away (see Emergency maintenance above) instead of submitting a regular request.

Who do I contact about my lease or moving out?

Email us at upgazproperties@gmail.com or send us a message through the contact page.